As your local appliance technician serving Bethesda, Gaithersburg, Rockville, and surrounding Maryland areas since 1945, Bettar Services has seen it all when it comes to dishwashers. Whether you're troubleshooting a problem, deciding between repair or replacement, or shopping for a new model, this comprehensive guide has you covered.
Dishwasher Does Not Start? Here's Why
Before calling for service, check these common issues:
1. Power Supply Issues
- ✓Check the circuit breaker: Reset if tripped
- ✓Verify outlet power: Test with another appliance
- ✓Inspect power cord: Look for visible damage
- ✓Ensure door is latched: Dishwashers won't start if the door isn't fully closed
2. Door Latch Problems
The door latch must be fully engaged for the dishwasher to start. If the latch is broken, misaligned, or the door switch is faulty, the control board won't receive the signal to begin the cycle.
DIY Fix: Check for obstructions preventing the door from closing completely. If the latch mechanism is damaged, contact a local appliance technician.
3. Control Panel Malfunction
If buttons are unresponsive or the display is blank, the control panel may need resetting or replacing. Sometimes, a simple power cycle resolves the issue.
Try this: Turn off the breaker for 5 minutes, then restore power. If this doesn't help, the control board likely needs professional repair.
4. Thermal Fuse Blown
The thermal fuse protects your dishwasher from overheating. If it blows, the dishwasher won't start at all. This requires professional diagnosis and replacement.
Professional service needed: Testing and replacing thermal fuses requires technical expertise and proper tools.
5. Timer or Motor Issues
A faulty timer or motor can prevent the dishwasher from starting. These are complex components that typically require professional diagnosis and repair.
Common Dishwasher Problems & Solutions
Poor Cleaning Performance
Causes: Clogged spray arms, dirty filter, hard water buildup, or wrong detergent
Solution: Clean spray arms and filter monthly. Use rinse aid. Check water temperature (120°F minimum).
Water Not Draining
Causes: Clogged filter, blocked drain hose, or faulty drain pump
Solution: Clean the filter and check the drain hose for kinks. If problem persists, the drain pump may need replacement.
Leaking Water
Causes: Worn door gasket, loose connections, or cracked tub
Solution: Inspect and replace door gasket if worn. Tighten connections. Cracked tubs usually require replacement.
Strange Noises
Causes: Foreign objects, worn pump bearings, or loose spray arms
Solution: Check for debris. Ensure spray arms spin freely. Loud grinding may indicate pump failure needing repair.
Dishes Not Drying
Causes: Faulty heating element, broken vent, or low rinse aid
Solution: Refill rinse aid. Check if heating element works. Ensure vent opens properly during drying cycle.
Soap Dispenser Not Opening
Causes: Blocked by dishes, broken latch, or timer malfunction
Solution: Ensure nothing blocks the dispenser door. Clean around the latch. Replace if mechanism is broken.
Should You Repair or Replace Your Dishwasher?
✓ Repair Makes Sense If:
- • Dishwasher is less than 7 years old
- • Repair cost is under $300
- • It's a simple fix (pump, heating element)
- • You're satisfied with its performance
- • It's an energy-efficient model
➔ Replace Makes Sense If:
- • Dishwasher is over 10 years old
- • Repair cost exceeds 50% of replacement
- • Multiple components are failing
- • It's not Energy Star certified
- • Cleaning performance has declined
The 50% Rule
If the repair cost is more than 50% of a new dishwasher's price AND your unit is over 7 years old, replacement is usually the smarter investment. Our local appliance technicians will provide honest advice tailored to your situation.
Dishwasher Buying Guide: What to Look For
1. Size & Capacity
Standard (24")
Most common size. Fits 12-16 place settings. Perfect for families.
Compact (18")
Space-saving option. Fits 8-10 place settings. Ideal for small kitchens.
Drawer Style
Single or double drawers. Flexible loading. Great for smaller loads.
2. Noise Level
Noise is measured in decibels (dB). Lower is quieter:
- 38-44 dBVery quiet - you'll barely notice it running
- 45-49 dBQuiet - noticeable but not intrusive
- 50-54 dBModerate - you'll hear it clearly
- 55+ dBLoud - may interrupt conversations
Tip: For open-plan kitchens, invest in a model under 46 dB.
3. Cleaning Cycles & Features
Essential Cycles
- • Normal wash
- • Heavy/pots & pans
- • Quick wash
- • Eco/energy-saving
Nice-to-Have Features
- • Sanitize cycle (155°F+)
- • Third rack for utensils
- • Adjustable racks
- • Soil sensor
- • Delay start
4. Energy Efficiency
Look for Energy Star certification. Energy-efficient dishwashers:
- • Use 12% less energy than standard models
- • Use 30% less water (as little as 3 gallons per cycle)
- • Save approximately $35 per year in utility costs
- • Better for the environment
5. Top Brands to Consider
Bosch
Extremely quiet, reliable, excellent cleaning. Premium pricing.
KitchenAid
Powerful cleaning, great features. Mid to high price range.
Whirlpool
Reliable, affordable, good features. Best value for money.
GE
Solid performance, easy to service. Budget to mid-range.
Miele
Top-tier quality, 20+ year lifespan. Premium investment.
Samsung/LG
Modern features, good value. Smart home integration.
Your Local Appliance Technician Since 1945
Bettar Services has been helping homeowners in Bethesda, Gaithersburg, Rockville, and throughout Montgomery County with all their appliance needs for nearly 80 years. From expert repairs to professional installation of new dishwashers, we're your trusted local appliance technician.
Dishwasher Maintenance Tips
Monthly Tasks
- ✓ Clean the filter thoroughly
- ✓ Wipe down door gasket and edges
- ✓ Check and clean spray arm holes
- ✓ Run cleaning cycle with dishwasher cleaner
- ✓ Refill rinse aid dispenser
Best Practices
- ✓ Scrape (don't rinse) dishes before loading
- ✓ Load dishes properly for best cleaning
- ✓ Use the right amount of detergent
- ✓ Run hot water at sink before starting
- ✓ Run dishwasher regularly (prevents seals drying)
Dishwasher FAQs
Where can I buy a dishwasher near me in Bethesda or Gaithersburg?
Bettar Services offers a selection of quality dishwashers with professional installation included. We can also recommend local retailers and provide installation services for dishwashers purchased elsewhere.
How long does dishwasher installation take?
Professional installation typically takes 1-2 hours, including removal of the old unit, connecting water and electrical lines, and testing the new dishwasher.
What's the average lifespan of a dishwasher?
Most dishwashers last 9-12 years with proper maintenance. Premium brands like Miele can last 20+ years.
Do you service all dishwasher brands?
Yes! Our local appliance technicians are trained on all major brands including Bosch, KitchenAid, Whirlpool, GE, Samsung, LG, Miele, and more.
Need Dishwasher Help?
Whether you need repair, maintenance, or help choosing a new dishwasher, our local appliance technicians are here to help.